How to clear Taobao violation records
When operating a store on the Taobao platform, merchants may have violations recorded by the platform for various reasons. Violation records will not only affect the weight and ranking of the store, but in serious cases may even lead to the store being banned. Therefore, how to clear Taobao violation records has become the focus of many merchants. This article will introduce in detail how to clear Taobao violation records, and provide hot topics and hot content in the past 10 days for reference.
1. Types and impacts of Taobao violation records
Taobao violation records are mainly divided into the following categories:
| Violation type | Specific performance | influence |
|---|---|---|
| Product violation | Selling prohibited goods, false propaganda, etc. | Products removed from shelves, points deducted |
| Transaction violation | Brushing orders, false transactions, etc. | Reduce rights and close stores |
| Service violation | Delayed delivery, poor service attitude, etc. | Point deduction, impact score |
2. Methods to clear Taobao violation records
1.Grievance handling: If the merchant believes that the violation record is wrong, he can submit evidence through the appeal portal of Taobao Seller Backend and apply for cancellation of the violation record.
2.Apply for cancellation after rectification: For violations that do exist, merchants must make rectifications in accordance with Taobao's requirements and apply to lift the violation records after the rectifications are completed.
3.Wait for natural clearing: Some violation records will be automatically cleared after a certain period of time. The specific time depends on the severity of the violation.
| Degree of violation | natural clearing time |
|---|---|
| minor violation | 30 days |
| general violation | 90 days |
| serious violation | 365 days or permanent record |
3. Hot topics and content in the past 10 days
The following are hot topics related to Taobao violations in the past 10 days:
| topic | heat index |
|---|---|
| Taobao’s new rules: crack down on fraudulent orders | ★★★★★ |
| How to avoid product description violations | ★★★★ |
| How to rescue a Taobao store after it is blocked | ★★★ |
4. Suggestions on preventing Taobao violations
1.Familiar with platform rules: Regularly check Taobao’s official rule updates to avoid violations due to lack of understanding of the rules.
2.Standard product description: Make sure the title, picture and description of the product are consistent with the actual product to avoid false advertising.
3.Integrity management: Put an end to fraudulent orders, false transactions and other behaviors, and maintain the reputation of the store.
4.Handle complaints promptly: Complaints and negative reviews from buyers should be communicated and resolved in a timely manner to avoid escalating into illegal records.
5. Summary
The removal of Taobao violation records requires different methods according to the specific situation. Appeals, rectification and waiting for natural removal are common solutions. At the same time, merchants should focus on prevention and reduce the risk of violations by standardizing operations and familiarizing themselves with platform rules. I hope this article can help merchants better manage their Taobao stores and avoid affecting their operations due to illegal records.
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